Privacy Policy

Effective Date: 19/06/2026

At Every Journey Matters Home Care ("EJM Home Care LLC"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or use our services.

Information We Collect

We may collect personal information that you voluntarily provide, including:

Name
Phone Number
Email Address
Mailing Address
Information about care needs
Information submitted through contact forms, consultation requests, or employment applications

We may also automatically collect certain website usage information, including:

IP address
Browser type
Device information
Pages visited on our website
Date and time of website visits

How We Use Your Information

We use the information we collect to:

Respond to inquiries and requests
Schedule consultations
Provide home care services
Communicate with clients and families
Improve our website and services
Process employment applications
Send appointment reminders and service-related communications
Comply with legal and regulatory requirements

SMS Communications

By providing your phone number, you consent to receive calls and text messages from Every Journey Matters Home Care regarding appointments, service updates, inquiries, and other relevant communications.

Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to any text message. Reply HELP for assistance.

SMS consent is not shared with third parties or affiliates for marketing purposes.

Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information only when necessary to:

Provide requested services
Comply with legal obligations
Protect the rights, safety, and security of our clients, employees, and business
Work with trusted service providers who assist in operating our business

All third-party providers are expected to maintain the confidentiality and security of your information.

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Cookies and Website Analytics

Our website may use cookies and similar technologies to improve user experience and analyze website traffic.

You may choose to disable cookies through your browser settings; however, certain website features may not function properly.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites and encourage you to review their privacy policies.